Posted

30+ days ago

Location

Arlington Heights, IL

Description

We have an opening for a Service Billing Clerk. The ideal candidate will have experience in the office environment with direct customer interaction as well as a professional and upbeat personality. This job will also involve dispatching of technicians to customer work sites.


RESPONSIBILITIES INCLUDE:

  • Compiling data and billing completed repairs to customers
  • Entering technician time cards in the payroll system
  • Evaluate customer calls and assign the best technician to each service appointment
  • Relay accurate information to technicians, ensuing proficient, quality customer experiences
  • Update customers throughout the day on the technician’s progress
  • Knowledge of administrative and clerical procedures and systems such as word processing and other office procedures
  • Customer Service experience required
  • Organizational skills
  • Strong sense of urgency; flexibility in meeting deadlines
  • Works well under pressure
  • Work with internal departments to meet customer’s needs
  • Ability to multi-task, prioritize, and manage time effectively

This is a full-time position.

Pay rate $17-$19 and hour

Eligible for health insurance after 30 days