We have an opening for a Service Billing Clerk. The ideal candidate will have experience in the office environment with direct customer interaction as well as a professional and upbeat personality. This job will also involve dispatching of technicians to customer work sites.
- Compiling data and billing completed repairs to customers
- Entering technician time cards in the payroll system
- Evaluate customer calls and assign the best technician to each service appointment
- Relay accurate information to technicians, ensuing proficient, quality customer experiences
- Update customers throughout the day on the technician’s progress
- Knowledge of administrative and clerical procedures and systems such as word processing and other office procedures
- Customer Service experience required
- Organizational skills
- Strong sense of urgency; flexibility in meeting deadlines
- Works well under pressure
- Work with internal departments to meet customer’s needs
- Ability to multi-task, prioritize, and manage time effectively
This is a full-time position.
Pay rate $17-$19 and hour
Eligible for health insurance after 30 days