Billing Department Supervisor
Eurofins
Huntsville, AL
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JOB DETAILS
LOCATION
Huntsville, AL
POSTED
5 days ago
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.
The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.
In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.
In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.
Essential Duties and Responsibilities:
- Oversee the departments overall needs and communicate them with the Billing Manager.
- Train, schedule, and delegate responsibilities to billing staff.
- Deliver daily review of performance reporting and identification of performance trends to Billing Director.
- Identify training gaps amongst support staff and coordinate support staff development.
- Provide recommendations on employee and department training needs.
- Produce and review reports on a daily, weekly, monthly, quarterly, annual, and as needed basis and deliver to Billing Manager.
- Assist in making hiring decisions, including interviewing.
- Oversee shift change notifications and assignments.
- Assists with performance reviews in a timely manner.
- Attends regular team meetings with leadership and support staff.
- Maintain overall responsibility for team employee morale.
- Set the example relating to professionalism, attendance, attitude, Diatherix and attire.
- Create and foster a team environment with all the billing team and leadership team.
- Must be able to work standard operating hours 8-5:30pm Monday-Friday.
- Must be able to work evenings, weekends as required to meet business needs.
- Perform other duties and assignments as needed.
Core Competencies with Definition
Oral Communication: The ability to express oneself clearly in conversations and interactions with others.
- Speaks clearly and can be easily understood.
- Tailors the content of speech to the level and experience of the audience.
- Uses appropriate grammar and choice of words in oral speech.
- Expresses ideas concisely in oral speech.
- Summarizes or paraphrases his/her understanding of what others have said to verify understanding and prevent miscommunication.
- Expresses ideas clearly and concisely in writing using grammatically correct language.
- Tailors written communications to effectively reach an audience.
- Uses graphics and other aids to clarify complex or technical information.
- Uses an appropriate business writing style.
- Works cooperatively with others to produce innovative solutions.
- Helps employees to develop a clear understanding of what they will need to do differently, as a result of changes in the organization.
- Implements or supports various change management activities (e.g., communications, education, team development, coaching).
- Establishes structures and processes to plan and manage the orderly implementation of change.
- Helps individuals and groups manage the anxiety associ
About the Company
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