Business Application Analyst, Senior
Prosum
REMOTE PST, CA(remote)
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JOB DETAILS
SALARY
$112,000–$125,000 Per Year
LOCATION
REMOTE PST, CA
POSTED
30+ days ago
Salary Range: $112k to $125k
Job Summary
The Senior Business Application Analyst works with external vendors, system owners, community partners, contractors, and organizational leadership to design, develop, implement, and support enterprise business application systems. These systems may include financials, supply chain management, timekeeping and scheduling, budgeting and planning, and decision support solutions.
This role is responsible for identifying and documenting system design specifications based on analysis of user needs, performing gap analyses, and translating business requirements into technical solutions. The Senior Business Application Analyst serves as an application administrator, ensuring data integrity, system security, reporting accuracy, and successful system upgrades, implementations, and conversions. A strong understanding of functional workflows and departmental processes is essential to support operational efficiency and productivity.
The position balances direct customer support with project-based work and operates independently on complex initiatives, including project management and mentoring or reviewing the work of other staff.
Key Responsibilities
Customer Service
Serve as a primary point of contact for application users and vendors
Respond to questions, concerns, and enhancement requests in a timely and professional manner
Troubleshoot issues, manage service tickets, and apply problem-solving skills to resolve system challenges
Application & Solution Design
Analyze business needs, workflows, and documentation to design effective system solutions
Develop system scope, objectives, and functional specifications
Recommend and implement solutions aligned with organizational goals
System Administration & Support
Maintain application functionality, data integrity, and system security
Manage software upgrades, implementations, and system conversions
Extract, transform, and analyze data to support operational and reporting needs
Project Management & Team Collaboration
Participate in and lead small to medium-sized projects across the organization
Establish project goals, milestones, and timelines
Monitor progress, report status, and facilitate cross-functional meetings
Reporting & Analytics
Develop and maintain standard and ad hoc reports
Design intermediate to advanced reports using tools such as SQL, BI platforms, and reporting dashboards
Performance Improvement & Innovation
Identify opportunities for process improvement and business transformation
Act as a subject matter expert for supported applications and functional areas
Research and propose innovative or alternative technical solutions
Training & Knowledge Sharing
Train new and existing staff on supported systems and applications
Coordinate and support training efforts with vendors and end users during system rollouts
Other Duties
Participate in on-call support as required
Perform other related duties as assigned
Minimum Qualifications
Education
Bachelors degree in Computer Science, Information Systems, Computer Engineering, or a related field
OR equivalent professional experience
In lieu of a bachelors degree, a minimum of 9 years of relevant business or technical experience
Experience
Minimum of 5 years of relevant professional experience
At least 3 years of experience in a healthcare information systems environment
Minimum of 2 years of full lifecycle system implementation experience (planning, requirements, design, development, testing, go-live, and support)
Preferred Experience
Experience with enterprise systems such as Kronos, Lawson, Oracle, PeopleSoft, or similar platforms
Background in Finance, Procurement/Supply Chain, Human Capital Management, or Payroll systems
Consulting experience is a plus
About the Company
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