Business Systems Analyst I

Business Systems Analyst I
Birmingham (Hybrid, 3 days onsite minimum)
12 month contract to hire
Pay Rate: $30.00 to $35.00 per hr.

Our client is seeking a skilled Business Systems Analyst to conduct comprehensive business process analyses, needs assessments, and preliminary cost/benefit evaluations. The goal is to align information technology solutions with strategic business initiatives, ensuring optimal operational efficiency. This role is part of a dedicated 24/7 support team. The on-call schedule rotates every 7 weeks, with each rotation consisting of one week on call.

Primary Responsibilities

• Formulates/defines specifications for operating software programming applications or modifies/maintains complex existing applications using engineering releases and utilities from programs
• Analyzes and evaluates existing or proposed systems and devises computer programs, systems and related procedures to process data
• Prepares charts and diagrams to assist in problem analysis and submits recommendations for solution
• Prepares program specifications and diagrams and develops coding logic flowcharts
• Encodes, tests, debugs and installs the operating programs and procedures in coordination with computer operations and user departments
• Reviews progress and evaluates results
• Certain business groups may require on call support rotation after hours and/or weekends

Required Skills

• High School Diploma or GED and four (4) years of related experience or Bachelor's degree
• SailPoint and ServiceNow experience
• Understanding of basic infrastructure: Servers, Databases, API
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
• Experience providing application support to include troubleshooting
• Ability to research, analyze data, and derive facts
• Ability to work in a team environment
• Excellent communication and customer service skills
• Excellent organizational and analytical skills
• Knowledge of application programming interface (API) tools
• Knowledge of business intelligence tools
• Problem solving and priority management skills

Bonus Skills:

• SAFe agile experience
• Banking or financial services industry experience

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