Posted

30+ days ago

Location

Miami Lakes, FL

Description

Job Summary

Serve guests, bread, water and butter upon their arrival, and provide refills as needed. Remove used tableware between courses; clear and reset tables after guests leave.

Activities & Responsibilities

Primary
o Promote, work, and act in a manner consistent with the mission of Sergio's and Sergio's Cuban
o Set tables with clean linens, condiments, or other supplies.
o Clear tables after guests, wipe tables or seats with dampened cloths or replace dirty tablecloths.
o Promptly clean table tops, chairs, booths, and the floor under and around tables between guests.
o Remove used tableware between courses and provide tableware for next course.
o Locate items requested by guests.
o Run food and beverages to tables
o Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
o Take soiled tableware to the designated area, and unload, sort and stack silverware, dishes, and glassware for cleaning.
o Perform serving, cleaning, or stocking duties to facilitate customer service.
o Carry food, dishes, trays, or silverware from kitchens or supply areas to serving counters.
o Clean up spilled food or drink or broken dishes and remove trash.
o Serve food to guests when servers need assistance.
o Promptly greet guests as they are seated and serve ice water, coffee, rolls, or butter to guests.
o Thank guests as they leave.
o Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays.
o Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of the restaurant, and mop or vacuum floors.
o Fill beverage or ice dispensers.
o Stock cabinets or serving areas with condiments and refill condiment containers.
o Communicate with server and host or hostess to expedite efficient seating, table utilization, and customer service.
o Respond appropriately to guest requests and communicate guest requests to server as needed.
o Obtain service area assignment at the beginning of each shift.
o Inspect assigned restroom every 30 minutes, and clean as needed.
o Attend all scheduled employee meetings and offers suggestions for improvement.
o Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant.
o Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.
o Carry more than 30Lb

Supplemental

o Slice and pit fruit used to garnish drinks.
o Wash glasses or other serving equipment at bars.
o Stock refrigerating units with wines or bottled beer or replace empty beer kegs.
o Carry linens to or from laundry areas.

Tools & Technology

o Bar code reader equipment
o Carbonated beverage dispenser
o Cash registers
o Commercial use:
o blenders
o coffee or iced tea makers
o cutlery
o dishwashers
o food processors
o food warmers
o microwave ovens
o Credit card processing machines
o Domestic:
o garbage disposals
o garnishing tools
o Ice dispensers
o Non-carbonated beverage dispenser
o Point-of-sale receipt printers
o Point-of-sale terminals and workstations
o Point-of-sale software
o Soft serve machines
o Touch screen monitors