posted

30+ days ago

Location

Chicago, IL

Description

DEPARTMENT: Call Center/ Illinois Tollway

REPORTS TO: Call Center Manager

SCHEDULE: Hours of Operation; M-F 7am to 5 pm

LOCATION: UIC Campus...• High School diploma or equivalent required;

• Must be able to speak English clearly and professionally;

• 1 to 2 years call center experience preferred;

• 1 to 2 years customer service experience required;

• Bilingual English/Spanish a plus;

• Must be able to type a minimum of 25 words per minute with at least 90% accuracy;

• Must have intermediate computer skills and the ability to navigate through multiple data screens;

• Must have excellent communication skills and be able to multi-task;

• Must pass all assessments or test associated with position.

 

Employee Benefits

BENEFIT PACKAGE UP TO AN ADDITIONAL 25%

OF SALARY INCLUDING:

• 10 days paid vacation

• 12 paid holidays

• 6 sick days accrued over the year, up to 16 days available to be accumulated

• Insurance Eligibility the 1st of the month after 30 days of employment

Medical (65% covered by the Chicago Lighthouse), dental and vision insurance offered

• Short/long term disability

• Life insurance – 2x salary

• Employee recognition events

• Company paid pension plan after one year of employment

• Reasonably priced delicious food options on site (except at Glenview location)

• Access to micro-kitchens

 

The Chicago Lighthouse for People Who Are Blind or Visually Impaired is an Equal Opportunity Employer in full compliance with local, state, and federal Civil Rights & Affirmative Action laws. The Chicago Lighthouse for People Who Are Blind or Visually Impaired maintains a strong policy of accommodation and a consistent practice of employing qualified individuals with disabilities. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, sexual orientation, military status, order of protection status or unfavorable discharge from military service.