Salary

$17 - $19 Per Hour

Job Type

full-time

Posted

10 days ago

Location

Schaumburg, IL

Description

Are you a friendly and motivated leader who loves working in a fast paced environment? If so, we are looking for a multifaceted individual who can successfully multi-task the day to day responsibilities of a Call Center Supervisor. We are looking for someone who is comfortable on the phone, has great computer skills, and has exemplary leadership and training skills.

Responsibilities

- Supervising a team of 15-20 contact center employees 

- Analyze survey results and provide project managment support

- Appraise and Coach team on performance and production

- Run reports on call center productivity

Skills

•Supervising
•Call Center

Education

•Bachelors (required)

Qualifications

•Years of experience: 2 years
•Experience level:Manager

Shift: First

Working hours: 8:30 AM - 4:30 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.


About the Company

Randstad

Looking for your next great opportunity but not sure where to find it? When you let Randstad US handle your job search, you get the support of one of the world's largest staffing firms partnering with you every step of the way. Our recruiters have the resources to find a job that's right for you. We combine our passion for people with the power of today's latest technologies to find opportunities that fit your skills in environments where you can thrive. Whether you're looking for a temporary or permanent position, our focus is on partnering with you to realize your true potential. And it all starts with your next great role.

Company Size

10,000 employees or more

Industry

Other/Not Classified

Website

https://www.randstad.com/