Call center - Work from Home

Spherion

Colorado Springs, CO

JOB DETAILS
HEADQUARTERS
Colorado Springs, CO, US
LOCATION
Colorado Springs, CO
POSTED
30+ days ago
We provide local staffing with a personal touch! Simply put, at Spherion we find people jobs and love what we do!

STARTS IN EARLY NOVEMBER

Work From Home! - Must be near Colorado Springs
Must have a year of call center experience

Responsibilities:
As a Customer Service Rep II you will be responsible for:

Inbound calls only
Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.
Analyzes problems and provides information/solutions.
Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database.
Thoroughly documents inquiry outcomes for accurate tracking and analysis.
Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.

Working hours: 6:00 AM - 8:00 PM (Various Shifts Available)

Skills:
Must have:
Phone customer service skills
Computer skills
Ability to cope with constant change
Ability to work well in fast paced environment
Ability to work well in highly audited environment
Impeccable attendance and timeliness
Effective Communication Skills
Sharp Customer Service Skills
Account Management and Relationship Building Skills
Attention to Detail

Education:
High School

Experience:
1-4 years

Qualifications:
Requires a HS diploma or equivalent

Ability to work remotely - will provide laptop
Must clear Background check


Interested in this opportunity?
Apply online!

Benefits offered

Work From Home! - Must be near Colorado Springs
Must have call center experience

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.For Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.00/hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Spherion offers a comprehensive benefits package, incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

About the Company

Spherion

WE'RE SPHERION.
OUR VISION IS TO DRIVE CAREERS, GROW BUSINESSES, AND BETTER THE COMMUNITIES WE CALL HOME.

We're a national recruiting and staffing enterprise that blends the resources of a global HR company with the local insights of our independent franchise owners. A pioneer in the staffing industry, we’ve been providing companies with the workforce solutions they need for over 75 years, while helping people find jobs and build careers where they can thrive.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Staffing/Employment Agencies
EMPLOYEE BENEFITS
Employee Referral Program, Maternity/Paternity Paid Leave, Medical, Dental and Vision, Paid sick days, Vacation/paid time off
FOUNDED
1946
WEBSITE
https://www.spherion.com