Posted

30+ days ago

Location

Plano Central, TX

Description

Welcome and warmly greet Guests on arrival. Manage the efficient and timely seating of our Guests to a table that best serves their wishes. Close Guest checks and ensure no complaints leave the restaurant unattended.

As a Host/Hostess you will work in a team-oriented, high-volume, fast-paced environment to deliver the best dining experience to our Guests.

Requirements

  • Warmly and graciously greet all Guests upon arrival.
  • When possible, open the front door for Guests entering or leaving the restaurant.
  • When immediate seating is limited, record Guest names and number of people in party.
  • Call out name and number of party when tables become available.
  • Provide Guests with estimated waiting time.
  • Accommodate special seating requests for Guests whenever possible.
  • Seat guest Guests based on Guest preferences and balancing of customer flow in service stations.
  • Upon seating, let the Guests know their Server's name and offer them a menu. Inspect table for proper presentation and completeness.
  • Relay messages to Servers and Guest Assistants as needed.
  • Inquire about the Guests' experience and handle or inform the General Manager, Manager or Shift Leader of any issues.
  • Take proper payment for the Guests' check.
  • Thank Guests as they leave and invite them to return.

Additional Information

  • No previous restaurant experience required.
  • Be able to work in a standing position for long periods of time (up to 5 hours).
  • Be able to communicate clearly and effectively in the predominant language(s) of our Guests.
  • Must have exceptional grooming habits.