Communication Skills, Communication Systems, Computer Skills, High School Diploma, Interpersonal Skills, PBX (Private Branch eXchange), Systems Administration/Management, Telephone Skills
The Concierge is the first point of contact and ambassador for the community, creating a welcoming environment for residents, visitors, and staff.
- Answers phone calls, transfers calls appropriately, and manages communication systems.
- Greets visitors and vendors, ensuring proper sign-in protocols are followed.
- Maintains resident directories, safeguards confidential information, and responds to radio transmissions as needed.
- Attends trainings and maintains reliable attendance.
Physical and mental functions include effective communication, critical thinking, and physical ability to sit, lift, and perform repetitive motions.
Minimum qualifications: High school diploma or GED, two years of communication or reception experience, ability to learn PBX and radio systems, computer literacy, and excellent communication skills.
This is a safety-sensitive position requiring professionalism and confidentiality.