Claims Processing, Communication Skills, Computer Skills, Customer Relations, Customer Support/Service, Data Entry, Detail Oriented, Develop and Maintain Customers, Documentation, High School Diploma, Time Management
Under supervision, processes dental claims accurately, adhering to policies and standards.
- Electronically images claims, attachments, and adjustments; inputs rejected and RFI notices.
- Performs claims data entry, verifies documentation, and processes various claim types including pre-authorizations.
- Assists with document policies, provides backup support, and contributes to special projects.
- Maintains customer-focused attitude, supports team efforts, and ensures timely, accurate claims processing.
- Fulfills miscellaneous duties as assigned.
Qualifications: High school diploma, minimum two years clerical/customer service experience, PC skills, attention to detail, confidentiality, and good communication skills.
Note: Responsibilities may vary; accommodations available for qualified individuals.