The Client Service Coordinator drives client and pet flow, maximizes veterinary team productivity, ensures excellent communication, and provides a welcoming, efficient experience.
They promote hospital services, educate clients on pet health and wellness plans, complete administrative tasks, and handle finances accurately.
The role requires strong communication, organizational, problem-solving, and customer service skills, along with the ability to multi-task and work flexible hours, including weekends and evenings.
Qualifications include a high school diploma, at least one year of customer service experience, and comfort with pets and computer systems.
They embody core principles of quality, responsibility, mutuality, efficiency, and freedom.
The position offers a pay range of $15.00 - $17.70/hour, along with comprehensive benefits such as health insurance, retirement plans, paid time off, mental health resources, professional development, and pet wellness perks.