The Client Services Representative is the first point of contact in a 24/7 veterinary specialty and emergency hospital, responsible for managing client check-ins, payments, and communication between clients and staff.
They ensure a seamless, professional experience by handling appointments, medical records, financial transactions, and providing accurate information.
The role requires strong communication, organizational skills, empathy, and the ability to multitask in a fast-paced environment.
Responsibilities include assisting clients with treatment plans, processing payments, managing records, and maintaining a clean, organized front office and exam rooms.
Ideal candidates have customer service experience, are adaptable, and willing to learn. Benefits include shift differentials, pet discounts, and uniform reimbursement.
This position offers training opportunities and a supportive work environment, welcoming applicants 18 or older.