Client Services Representative

Rocky Mountain Reserve

Provo, UT

JOB DETAILS
SALARY
SKILLS
COBRA (Consolidated Omnibus Budget Reconciliation Act of 1985), Communication Skills, Customer Satisfaction, Customer Support/Service, Flexible Spending Accounts, HIPAA (Health Insurance Portability and Accountability Act), Problem Solving Skills, Sales, Spanish Language, Telephone Skills
LOCATION
Provo, UT
POSTED
Today

We are seeking a Client Services Representative to support participants with benefits accounts such as FSA, HSA, or COBRA via inbound calls, email, and chat. This in-person role involves providing exceptional customer service, problem-solving, and effectively communicating with clients, all without sales responsibilities. The position offers flexible scheduling, full-time and part-time options, paid training, and benefits like bonuses, paid sick leave, and growth opportunities. Candidates should have customer service experience, strong communication skills, a positive attitude, and the ability to navigate multiple software systems while complying with HIPAA laws. The role pays $14/hr, with an additional $0.50/hr for Spanish speakers, and involves answering inbound calls, assisting clients, and collaborating with team members to ensure client satisfaction. The office environment emphasizes a great culture, with amenities like gym access and monthly snacks. The work hours are Monday through Friday, 8:00am-5:00pm.

About the Company

R

Rocky Mountain Reserve