Collection Supervisor

Job description

Collection Supervisor ProCollect’ s are self-starting salaried collectors who have a strong desire to earn additional money. As a Collection Supervisor you will carefully adhere to policies, procedures. and laws related to consumer collections. Responsibilities of the Collections Supervisor include:

***2,000 Hiring bonus after 90 days***

Working past due accounts via phone

Handling escalated calls

Maintaining accurate collection notes on past due accounts

Providing general supervision and training of a collection floor

Operating a collections database in a Windows-based operating system

Communicating professionally with consumers and team members

Coordinating supervisor duties

Evaluating and monitoring employee’s performance

Assisting with interviews

Implementing company policies and procedures

All other duties as assigned.

Ability to thrive in a fast-paced quota-driven work environment.

Available to work a rotating shift for collection floor coverage.

Collection floor hours are as follows:

Monday - Thursday: 8:00am - 8:00pm

Friday: 8:00arn - 6:00pm

Saturday: 8:00am - 3:00pm

Strong verbal and written communication skills to include phone etiquette in a professional collection environment.

Goal oriented

Must meet daily. weekly, and monthly goals

Must be punctual and dependable.

Benefits:

As a Collection Supervisor with ProCollect you can expect compensation based on your performance. We offer a base salary, uncapped commission, and a $2,000 sign-on bonus!

We offer a full benefits package including medical, dental, vision, supplement insurance plans.

ProCollect pays 50% of major medical insurance.

Interested in joining our winning team? We want to hear from you. Apply today!

Job Type: Full-time

Pay: $2,500.00 - $3,500.00 per month

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Physical setting:

• Call center

Job Type: Full-time