Collections Specialist x3

The Intersect Group

Phoenix, AZ

JOB DETAILS
SALARY
$22–$27 Per Hour
SKILLS
Accounting, Accounts Receivable, Accounts Receivable Processing, Billing, Business-to-Business (B2B), Contract Review, Credit and Collections, Customer Support/Service, Customer/Client Research, Data Quality, Detail Oriented, Documentation, ERP (Enterprise Resource Planning), High School Diploma, Microsoft Excel, Microsoft Office, Negotiation Skills, Organizational Skills, Past Due Accounts, Process Improvement, Reconciliation, Resolve Customer Issues, Sales Operations, Time Management
LOCATION
Phoenix, AZ
POSTED
6 days ago
    Role: B2B Collections Specialist
Location: Phoenix, AZ 85009
Setting: 100% On Site
Hours: Full-time
Pay: $22 - $27
Schedule: 7am start

Key Responsibilities
  • Manage high?volume collections by proactively contacting customers via phone and email
  • Monitor aging reports, follow up on delinquent accounts, and drive timely payment resolution
  • Investigate and resolve billing discrepancies, short payments, and rejected invoices
  • Review contracts and payment terms to ensure accurate billing and collections compliance
  • Partner with billing, sales, and operations to remove payment barriers and resolve account issues
  • Respond to customer inquiries and disputes with a firm, professional, service?focused approach
  • Maintain accurate account data, documentation, and reporting while supporting process improvements

Qualifications
  • 3–5 years of Accounts Receivable/ commercial collections experience required 
  • Solid understanding of AR processes, accounting principles, and collections practices
  • Experience with ERP/collections systems, strong Excel and Microsoft Office skills
  • Confident, persistent communicator with strong negotiation and customer service skills
  • Highly organized, detail?oriented, and able to manage deadlines in a fast?paced environment
  • High school diploma or GED required

 

About the Company

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The Intersect Group

The Intersect Group is a different and better business partner. We create unparalleled value for our clients by combining industry-leading Consulting capabilities with comprehensive Staffing and recruitment services. Clients trust us to deliver results based on our deep expertise and proven resources within finance, accounting, and information technology. Through our flexible delivery approach, you get the right solution, at the right time to accelerate your success and achieve all of your mission-critical objectives.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2006