posted

30+ days ago

Location

Monticello, MN

Description

Premier Senior Living Community offering independent living, assisted living and memory care has an immediate opportunity for a Community Relations Coordinator. 

The Community Relations Coordinator delivers Red Carpet Treatment through the marketing and leasing of Community apartments. The Community Relations Coordinator will work closely with the Manager as a strong team player to make sure the Community is operating at 100% occupancy. This position requires being on call weekends and/or evenings to accommodate prospects and family visits, internal and external marketing events as requested.

Responsibilities include, but are not limited to:

  • Achieve and maintain 100% occupancy, with a waiting list by marketing and showing apartments, and maintaining referral sources.
  • Develop a 3-month marketing plan and achieve assumptions stated in the business plan.
  • Manage inquiry data base documenting daily/weekly activity.
  • Manage community website with monthly changes, move-in promotions and event photos.
  • Complete weekly marketing report and submit to supervisors every Thursday by 10 AM.
  • Prepare marketing materials for community tours and marketing events.
  • Prepare tour gifts to be available 24/7.
  • Conduct a minimum of 15-20 referral visits weekly to maintain a steady flow of inquiries.
  • Assist in developing a marketing budget and operate within these means.
  • Coordinate with Manager and Health Care Coordinator to schedule assessments and move-ins.
  • Potential to meet prospects on evenings and weekends to accommodate family schedules.
  • Provide education and presentations to the public both internally and externally.
  • Coordinate and develop approved, diverse advertising.
  • Must obtain and maintain a chauffeur’s license within 30 days of hire.
  • Comply with all regulations as they apply to Assisted Living certification.
  • Prompt and courteous response in answering incoming telephone calls.
  • Other duties assigned by the Manager.
  • Participation in local organizations to make the Community a value to the greater community and strengthen referral relationships.
  • Uphold confidentiality and Health Insurance and Portability and Accountability Act (HIPAA).
  • Participate in the twice monthly all-community marketing calls, mandatory meetings and coordinator meetings. Additional marketing conference calls may be added to overcome objections and improve occupancy.
  • Be a part of the safety team and other internal committees, as requested.
  • Assist in orientation of new residents to improve continuity of care and overall adjustment to Community life.
  • Write a monthly article for the Community newsletter, as requested.
  • Comply with all the Community policies.
  • Travel as required for to attend employee-development training and meetings.
  • Complete quarterly competitive analysis audits keep informed of the competition.
  • Other duties as assigned.

Qualifications

  • A degree in business, marketing, public relations, communications or related area preferred
  • 2-4 years of experience in marketing, public relations and/or sales desired
  • Passion for working with the elderly required
  • Experience working with marketing plans, budgets, and advertisement purchasing a plus
  • Outstanding interpersonal and communication skills
  • Proven organizational skills
  • Professional confidentiality
  • Well-developed people skills
  • Problem solving skills
  • Calm, friendly demeanor

We offer a competitive salary, full benefits and many more perks!

If you have a passion for helping people and want to grow professionally, please send your resume to for immediate consideration.

EOE