CPUP Quality and Safety Student Intern - Quality and Patient Safety
Penn Medicine
Philadelphia, PA
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JOB DETAILS
LOCATION
Philadelphia, PA
POSTED
30+ days ago
Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Job Title: CPUP Quality and Safety Student Intern
Department: Quality and Patient Safety
Location: 3535 Market Street
Hours: Part Time Hybrid, onsite Tuesday, 32 hours a week, 8 hours a day for 4 days.
Summary:
- The Student Intern will play an integral role in supporting the CPUP Quality and Safety department by collaborating with team members on a variety of projects and operational tasks. This position offers hands-on exposure to quality improvement (QI) tools and methodologies, allowing the intern to actively participate in initiatives that enhance patient safety, regulatory compliance, and the overall effectiveness of ambulatory care processes. The intern will assist with data collection, analysis, and reporting, and will contribute to the implementation of best practices that align with organizational goals for high reliability and continuous improvement.In addition to project-based work, the intern will gain valuable experience in a hybrid work environment, engaging with multidisciplinary teams and learning from experienced quality and safety professionals. The role is designed to foster professional growth by providing mentorship, opportunities to present findings, and involvement in department meetings and educational sessions. Through these experiences, the intern will develop a foundational understanding of healthcare quality and safety, preparing them for future roles in clinical, operational, or administrative settings.
Responsibilities:
- Assist with data collection, analysis, and reporting for quality and safety metrics, including the Q&S scorecard, PMSN analysis, and infection prevention support.
- Enter completed QAPI, Yellow Belt, and RRI projects into the department’s project inventory, guiding practice managers as needed.
- Edit and update weekly huddle content, optimize meeting slides (e.g., PSSC), and assist with notes for monthly IS and QI meetings.
- Help coordinate department calendars and assist with planning and executing Patient Safety Month activities and other key events.
- Ensure accuracy and consistency of data across all Quality and Patient Safety platforms, promptly reporting discrepancies and following data governance protocols.
- Participate in the development and optimization of process maps, fishbone diagrams, and driver diagrams for safety and quality initiatives.
- Observe and support the Yellow Belt Program logistics, document management, and graphic design creations when and where needed.
- Oversee and reconcile contact lists, manage location changes, and support the maintenance of SharePoint sites and other operational resources.
- These accountabilities reflect both the operational and developmental aspects of the intern role, ensuring meaningful contributions to CPUP Quality and Safety while fostering professional growth.
Credentials:
Education or Equivalent Experience:
- H.S. Diploma/GED (Required)
- Bachelor of Arts or Science Education Specialization: Current undergraduate or graduate student preferred
- Master of Arts or Science Education Specialization: Current undergraduate or graduate student preferred
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
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