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Credit & Collections Specialist

Atrium

Miami, FL

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JOB DETAILS
SALARY
$24–$28 Per Hour
SKILLS
Accounting, Accounting Software, Accounts Receivable, Artificial Intelligence (AI), Business Operations, Business Support, Chargebacks, Communication Skills, Credit Processing, Credit and Collections, Customer Support/Service, Detail Oriented, Documentation, ERP (Enterprise Resource Planning), Finance, Financial Operations, Genetics, Interviewing Skills, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Operational Support, Organizational Skills, Payment Processing, Problem Solving Skills, Process Improvement, Reconciliation, Record Keeping, Resolve Customer Issues, Retail, Sales Management, Short Messaging Service (SMS), Team Player, Time Management, Track Customer Issues, Transaction Processing/Management
LOCATION
Miami, FL
POSTED
Today
Client Overview:
Our client, a well-established retail organization, is looking to add a Credit & Collections Specialist to their growing team. This position will assist in supporting financial operations, customer account management, and transactional processing across multiple business functions.

Salary/Hourly Rate:
$24/hr - $28/hr

Position Overview:
The Credit & Collections Specialist will support accounts receivable and credit functions, including collections, account reconciliations, payment processing, customer account maintenance, and issue resolution. This role works closely with internal departments and external customers to ensure timely payments, accurate records, and strong customer service.

Responsibilities of the Credit & Collections Specialist:
  • Manage customer accounts by reviewing orders, monitoring credit limits, and supporting collections activities to ensure timely payment.
  • Research and resolve account discrepancies, including unapplied payments, deductions, chargebacks, and outstanding balances.
  • Perform account reconciliations, maintain accurate customer records, and prepare statements, reports, and supporting documentation.
  • Collaborate with customers and internal teams to resolve account issues while supporting month-end balancing and maintaining detailed collection records.
  • Assist with special projects and reporting as assigned.
  • Support process improvement initiatives within credit and accounts receivable operations.
  • Maintain confidentiality of company and customer information.
  • Collaborate with team members to meet departmental goals and deadlines.
  • Perform additional duties as needed to support business operations.
Required Experience/Skills for the Credit & Collections Specialist:
  • 2+ years of experience in accounts receivable, collections, credit, or related finance functions.
  • Proficiency with Microsoft Office, including Excel, Outlook, and Word.
  • Knowledge of collections, reconciliations, account maintenance, and credit processes.
  • Strong communication, organizational, and problem-solving skills.
  • Ability to manage multiple priorities while maintaining accuracy and attention to detail.
  • Professional customer service skills and ability to handle confidential information.
  • Self-motivated with the ability to work independently and collaboratively.
Preferred Experience/Skills for the Credit & Collections Specialist:
  • Experience supporting credit, accounts receivable, or finance operations within a larger organization.
  • Experience with ERP or accounting software is preferred.
  • Experience working in a high-volume transactional environment is preferred.
Education Requirements:
  • Associate's degree in Accounting, Finance, Business, or a related field is preferred.
Benefits:
  • Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).
About Atrium:What you do matters. Guided by our Applicant-Centric™ approach, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team committed to your growth and success.
By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to opt out on any message you receive. For more details, please review our Terms of Use and Privacy Policy .

As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO

Position ID: 398389

About the Company

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Atrium

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