The CSR provides exceptional customer service by managing relationships with customers and insurance companies, supporting the Repair Facility Team administratively. Responsibilities include scheduling repairs, retrieving insurance authorizations, preparing repair work packets, documenting communications in CCC One, and managing rental information and ARMS system updates. Requirements include a high school diploma, at least 1 year of administrative or customer service experience, strong multitasking, attention to detail, computer skills, and a valid driver’s license. The role offers comprehensive benefits such as PTO, paid parental leave, insurance, 401(k), continuing education, and more. The company values diversity and encourages qualified individuals, including those with disabilities and protected veterans, to apply. This position may evolve, and applications are welcomed for future opportunities.