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Customer Care Rep (Hybrid)

Volt

Tampa, FL

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JOB DETAILS
SALARY
$18–$20 Per Hour
JOB TYPE
Temporary, Contractor, Full-time
SKILLS
Accidental Death and Dismemberment (AD&D), Brand Marketing (Branding), Communication Skills, Customer Relations, Customer Support/Service, Data Entry, ERP (Enterprise Resource Planning), Editing, Employee Assistance Plan, Equal Employment Opportunity (EEO), Legal, Marketing, Operating Systems, Order Processing, Regulations, Retail, Return Merchandise Authorization (RMA), Returns Processing, Sales, Telephone Skills
ADDITIONAL COMPENSATION
$18 - $20 per hour
LOCATION
Tampa, FL
POSTED
9 days ago
 
We bring you Tomorrow's opportunity, today.
 
Volt is immediately hiring a Customer Care Rep in Tampa, FL, 33605
 
As Customer Care Rep, you will be. 
Please find the JD below: 
Job Description:
  • The role of this position will be to provide exceptional customer service and to support the Marketing team as needed. 
  • The chosen candidate will take on this responsibility with ambition and understand that every interaction with a customer is an opportunity to build brand awareness and reputation. 
  • You will help reposition the Customer Service Department to function as a revenue driver.   
 
Key Responsibilities:
  • Answer all incoming calls with a positive up-beat attitude, providing the best possible customer service to both internal and external customers.
  • Accurately enter all received orders and communicate any exceptions to customers.
  • Master the Syspro operating system to enter orders, retrieve customer history, stock status and sales order status.
  • Process Return Material Authorizations and Credits.
  • Maintain account relationships with key decision-makers at dealer accounts.
  • Create and assemble marketing materials for Sales Representatives
  • Proof/edit documents as assigned.
  • Complete other duties as assigned.
 
Requirements:
  • Experience in a customer service role.
  • Strong communication skills.
  • Experience with entering data and looking up data within an ERP system.
  • Retail Industry experience is a plus!
 
Title:                Customer Care Rep
Location:          Tampa, FL, 33605
Duration:          3+ Months
Shift:                 1st Shift; M-F -7:00am-3:30pm
Pay:                   $ 18-20/hr.
 
 
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. 
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. 
Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). 
Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr_dept@volt.com.  Please indicate the specifics of the assistance needed. 
Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.  

About the Company

V

Volt

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs 50,000+ professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. 

COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer/IT Services
EMPLOYEE BENEFITS
Employee Events, 401K, Life Insurance, Medical, Dental and Vision, Paid sick days, Long Term Disability
FOUNDED
1998
WEBSITE
https://www.innovasolutions.com/