Customer Care Representative
A-Line Staffing Solutions
Covington, GA
Customer Care Specialist
Location: Covington, GA
Pay Rate: $19.00/hour
Join our team as a Customer Care Specialist and make a difference by providing exceptional service to our customers. This hybrid role offers a dynamic work environment, combining onsite and virtual workdays.
Key Responsibilities
- Assist customers with placing new orders and providing updates on existing orders.
- Answer inquiries regarding the availability of products.
- Communicate with customers via phone and email to resolve issues and provide detailed order information.
- Review and resolve customer orders and account-related matters.
Position Details
- Training Schedule: 8:00 AM – 4:00 PM CST (Monday-Friday).
- Work Schedule (Post-Training): 8-hour shifts assigned between 7:00 AM – 6:00 PM CST.
- Work Format: Hybrid (4 days onsite, 1 day virtual).
- Start Date: January 27, 2025.
- Interview Start Date: January 15, 2025.
Required Qualifications
- Extensive call center customer service experience is mandatory.
- High school diploma or GED required.
- Basic computer navigation skills.
- Proficiency in MS Excel, Word, and Outlook.
Why Join Us?
- Competitive pay at $19/hour.
- Opportunity to work in a hybrid environment for better work-life balance.
- Become part of a team that values customer satisfaction and professionalism.
About the Company
A-Line Staffing Solutions
A-Line Staffing Solutions is a premier staffing company that supplies professionals to the Healthcare, Insurance, Pharmaceutical, and Information Technology industries. Founded in 2004, A-Line Staffing Solutions has been a leader in matching talented individuals to the jobs that our clients NEED to fill. We are experts at offering creative staffing solutions to employers, and we are hiring every day. A-Line Staffing can offer short-term, long-term and direct-hire opportunities to professionals across the United States. We hire only the most qualified and talented individuals in the country. Our recruiting, selection and stringent screening processes have strengthened our reputation for delivering quality customer service and unbeatable talent. For our commissioned clients, A-Line Staffing closely follows the standards and practices established by The Joint Commission. For all of our clients and employees, our commitment to continual improvement combined with a strict code of ethics provides an atmosphere of respect and unparalleled professionalism. To find out how A-Line Staffing Solutions can share our talent with you, please contact us today. We are eager to include you among our most valued and satisfied clients. If you are a professional and would like to learn more about open opportunities in your area, please contact us today. We are always searching for talented and enthusiastic professionals