Customer Experience/Framing manager Full-time

Michaels

Burton, MI

JOB DETAILS
SKILLS
Corporate Compliance, Customer Experience, Customer Support/Service, Event Management, Inventory Management, Loading/Unloading, Performance Metrics, Physical Demands, Project/Program Management, Regulatory Compliance, Retail Management, Safety/Work Safety, Standard Operating Procedures (SOP), Time Management
LOCATION
Burton, MI
POSTED
Today

Assist in managing front-end operations to deliver a customer-centric shopping experience, leading omnichannel processes and ensuring store standards are met.
Support adherence to SOPs, company policies, and compliance with laws, while achieving KPIs for both individual and team performance.
Coordinate store events, manage shrink and safety programs, and oversee inventory and cash reconciliation tasks.
Train and develop team members, serve as Manager on Duty, and promote a positive, respectful environment.
Participate in stocking, truck unloading, and customer service, providing product solutions and assistance.
In some locations, lead custom framing services, ensuring timely delivery.
Physical requirements include standing, lifting, and moving throughout the store, with accommodations available if needed.
Ideal for candidates with retail management experience, committed to creating an inclusive, supportive environment.

About the Company

M

Michaels