This role is for a Customer Experience Specialist I supporting consumer direct lending in a call center environment.
It involves handling high-volume inbound calls, texts, emails, and chats to assist customers through the loan origination process.
Responsibilities include data entry, issue resolution, and collaboration across departments, all while embodying the company's values.
Qualifications include experience in mortgage or financial services call centers, bilingual Spanish a plus, and good communication skills.
The position is located in Phoenix, AZ; Tampa, FL; St. Louis, MO; or Plano, TX, with an hourly rate of $20-24.
Benefits include health insurance, sick leave, and 401(k). The role requires no travel and offers an inclusive, diverse work environment with a focus on privacy and professionalism.