30+ days ago
The Customer Relationship Manager (CRM) is responsible for engaging with key customers by building and preserving trusting relationships. The CRM will constantly identify opportunities to grow the customer base and build positive relationships with new clients. The CRM will also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.
The Customer Relationship Manager should also possess excellent communication skills and maintain the core values of the organization. The CRM will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint. Ultimately, an outstanding CRM will work closely with Sales and Account Managers to ensure that all staff preserves relationships with clients.
$15 Hour + BonusResponsibilities:
Responsibilities expected of this position include, but are not limited to, the following: