Calendar Management, Call Centers, Communication Skills, Customer Relationship Management (CRM), Customer Support/Service, Customer/Client Research, Data Entry, Detail Oriented, Equal Employment Opportunity (EEO), Multitasking, Presentation/Verbal Skills, Quality Assurance, Team Player, Writing Skills
Join a team focused on delivering excellent customer service in a call center environment! Immediate openings are available for experienced Customer Service agents at our headquarters.
Responsibilities include:
- Handling inbound customer calls
- Scheduling estimate appointments
- Assisting with service inquiries
- Verifying customer data through call recordings and correcting discrepancies
- Data entry and call quality assurance
- Reporting and other related duties
Qualifications include:
- 1-3 years of customer service, office, or call center experience
- Excellent written and verbal communication skills
- Strong data entry accuracy and attention to detail
- Process-oriented with structured approach
- Team player, self-starter, able to multitask
- Experience with Appointments Plus/CRM is a plus
We offer competitive benefits, including medical/dental/vision coverage, 401(k), flex spending, and more. We are committed to equal employment opportunity and honor veterans. Apply today for an engaging career opportunity!