Full-time, on-site Customer Service Associate (Phone Support) role in Southington, CT, earning $18.50/hour.
Support individuals self-directing their care and stakeholders by making/receiving calls, managing documents via email/DocuSign, and ensuring compliance.
Responsibilities include record keeping, document management, timesheet review, payroll processing, and error reduction collaboration.
Requirements: High School Diploma or GED; associate degree preferred.
Work conducted in a call center environment.
Join a mission-driven team that values trust, autonomy, and diversity, offering growth opportunities, flexible PTO, and competitive benefits.
Committed to an inclusive culture where staff can bring their authentic selves.
At GT Independence, we help people live their lives according to their own vision. Sometimes that means supporting an elderly person to remain in their home or helping someone to participate in their community. Other times, it means providing a chance for employment when no one else will or easing the worry that comes when managing one’s personal finances gets tougher and tougher. Whatever service we perform, one thing is always true- we honor people’s choices and support them to live independently. GT Independence began in our own community, filling a void for services when a major provider left town. We promised to listen and serve people according to their wishes. Soon, we expanded our services to community mental health authorities across Michigan, offering our perspective on supporting people to live Self-Determined lives. Before long, it became apparent that everyone who requires supports in their day-to-day lives benefits from having choices and control over their own services. That’s when we began providing our Fiscal/Employer Agent services to people with mental health and long-term care needs in Michigan. In 2015, we now provide a wide array of services designed to help people be independent. We serve over ten thousand people in Michigan, Wisconsin, North Carolina, Florida Maine and Colorado. We are committed to collaboration, application of technology, accountability and most importantly, respect for everyone’s right to decide for themselves how their lives will be lived. Website for reference: www.gtindependence.com