Posted

16 days ago

Location

Houston, TX

Description

Customer Service Coordinator - Entry Level - 21100388 

Description

 

About the role: 

As a Customer Service Coordinator for TQL, you will be the go-to support for a dedicated Sales Representative.  You will play a critical role in overseeing administrative duties, organizing the account and maintaining a high level of customer service to continuously exceed our customers’ expectations.

 

What’s in it for you:

  • $1,000 annual bonus potential
  • Up to $5,000/yr in tuition reimbursement
  • Advancement opportunities with structured career paths and mentoring sessions
  • Work hard, play hard – Voted a 2019 and 2020 Fortune 100 Best Companies to Work For

 

What you’ll be doing:

  • Provide support to a dedicated Sales Representative
  • Schedule appointments and provide updates on shipments 
  • Assist with billing and payment responsibilities as needed
  • Input and process accurate shipment data in our state-of-the-art systems  
  • Communicate with our shippers, receivers and transportation partners to ensure smooth pickups and deliveries

 

What you need:

  • 1+ year of customer service experience preferred
  • Excellent telephone and communication skills
  • Outstanding organizational skills and attention to detail
  • Hall of Fame work ethic and ability to learn at rapid speed
  • Basic computer skills including some knowledge of Microsoft Excel
  • Ability to thrive and concentrate in a fast-paced open office environment
 

Job

: Customer Service/Administrative 

Primary Location

: TX-Houston 

Organization

: Undefined 

Schedule

: Full-time 

Job Posting

: Apr 1, 2021