Customer Service Lead - Part-Time

Customer Service Lead

!

Overview:

As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you’ll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times

You’ll lead by example, approaching your work with Our Burlington philosophy and company core values in mind

You’ll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind

You’ll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently

Key Responsibilities:

+ Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team

+ Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism

+ Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions

+ Coordinate meal and break periods and monitor schedule adherence

Requirements:

Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required

Physical requirements include the ability to lift and move boxes weighing 40 lbs

or more, as well as the ability to stand and walk for extended periods of time

Come join our team

You’re going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount

Part-time associates, based on hours worked, may be eligible for Burlington’s benefits package which includes medical coverage and a 401(k) plan

Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law

We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us

Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day

Burlington Stores, Inc

is an equal opportunity employer committed to workplace diversity

Base Pay:

$17.90 per hour - $17.90 per hour

Location

01658 - Santa Maria

Posting Number

P1-4210340-2

Address

1417 S

Broadway

Zip Code

93454

Position Type

Regular Part-Time

Career Site Category

Store Associate

Position Category

Retail Store

Base Pay

$17.90 - $17.90 per hour