Customer Service Rep. Sr.
Judge Group
Orange, CA
Salary: $23.00 USD Hourly - $32.00 USD Hourly
Description: The Judge Group is currently seeking a Customer Service Rep Sr. for a great healthcare client in Orange, CA!!
Type of Engagement: 6 Month Contract
This job will have the following responsibilities:
- Will be first line of contact for company members and providers.
- Assist members and providers with questions related to the Medi-Cal programs for Orange County.
- Resolve member inquiries and complaints fairly and effectively.
- Provide information regarding eligibility, enrollment, benefits and services to company's eligible members and providers.
Qualifications & Requirements:
- High School diploma or equivalent required.
- 2 Years call center customer service experience required.
- Bilingual in English and in one of company's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese) highly preferred
- An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying.
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact: eflores@judge.com
About the Company
Judge Group
The Judge Group Inc., is a leading professional services firm specializing in talent, technology, and learning solutions. We consult, staff, train, and solve. Through our work we make people and organizations better. Our services are successfully delivered through a network of more than 30 offices across the United States, Canada, and India.
The Judge Group is proud to partner with the best and brightest companies in business today, including over 60 of the Fortune 100. We serve organizations in financial services, healthcare, life sciences, insurance, government (including aerospace and defense), manufacturing, and technology and telecommunications. If you would like to learn more about The Judge Group visit www.judge.com or call toll free (800) 360-4474.