Job Type

full-time

Posted

26 days ago

Location

Austin, TX

Description

Role: Customer Service Representative
Location: Austin, TX // St. Petersburg, FL

Responsibilities: 

a) Perform outbound call as per SOP and get the necessary information from the end client

b) Document the same in the system and complete the work item

c) If needed; the WI has to connect with client team

d) Collaboratively work with Backoffice team for back-and-forth communication


About the Company

Tata Consultancy Services

Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services.

At TCS, we service a wide range of industry verticals, technology platforms, and business functions. This multifarious exposure provides you with growth opportunities at every step of your career. TCS lets you draw upon its superlative treasure of experience and expertise to add to yours.

A part of the Tata group, India’s largest industrial conglomerate, TCS has over 276,000 of the world’s best-trained consultants in 44 countries. The company generated consolidated revenues of US $11.6 billion for year ended March 31, 2013 and is listed on the National Stock Exchange and Bombay Stock Exchange in India. For more information, visit us at www.tcs.com

Company Size

10,000 employees or more

Industry

Computer/IT Services

Founded

1968

Website

http://www.tcs.com