The Customer Service Representative provides onsite full-time support at a conference center, handling inquiries via phone, walk-in, and electronic methods.
They track service requests to ensure timely completion, create and manage meeting reservations, and set up conference rooms according to requests.
Responsibilities include assisting conference attendees with supplies and equipment, maintaining room cleanliness, and performing administrative tasks as needed.
Requirements include a High School Diploma or GED, at least one year of customer service experience, and proficiency in Microsoft Word and Excel.
Key skills include strong interpersonal, communication, and organizational abilities, with a customer-focused approach.
Security clearance required is active Top Secret SCI.