Broadband, Call Centers, Customer Support/Service, Develop and Maintain Customers, Electrical Utility, High School Diploma, Internet Security, Multilingual, Problem Solving Skills, Resolve Customer Issues, Spanish Language, Work From Home
LOCATION
Bismarck, ND
POSTED
Today
Apply now to start a rewarding remote customer service career supporting gas and electric utility customers across multiple states.
Successful candidates must reside within 1 hour of specified locations in Idaho, North Dakota, Montana, Wyoming, or South Dakota, or work onsite in Boise, ID.
Position details include an hourly rate of $18.50, with an additional $1/hour for Spanish speakers, paid training, and shifts from 9:00 AM to 6:00 PM MST or 9:30 AM to 6:30 PM MST, with no weekends, holidays, or late shifts past 7:30 PM MST.
Benefits start on day one and include health insurance, paid vacation, sick leave, holidays, education assistance, and employee incentive programs.
Responsibilities involve handling customer inquiries, emergency calls, resolving issues, educating about programs, and maintaining customer account security.
Qualifications include a high school diploma or GED, call center or customer service experience, bilingual skills preferred, and reliable high-speed internet.
Must adhere to telecommuting requirements, maintain cybersecurity, and comply with company policies. Subject to background checks and drug testing.