Monster
Find JobsSalary ToolsCareer AdviceResume HelpUpload ResumeEmployers / Post JobProfileMessage Center

Customer Service Representative

Beacon Hill Staffing Group

Canton, MA

Apply
JOB DETAILS
SALARY
$20–$21 Per Hour
JOB TYPE
Full-time, Employee
SKILLS
Biology, Communication Skills, Computer Hardware, Continuous Improvement, Customer Experience, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Fortune 500 Customers, High School Diploma, Interpersonal Skills, Legal, Multitasking, Office Equipment, Operational Support, Order Picking/Packing, Peripheral Hardware, Protective Services, Regulations, Shipping/Receiving, Team Player, Time Management, Writing Skills
LOCATION
Canton, MA
POSTED
4 days ago

Our client, a security services company in Canton, is seeking a Customer Service Representative to join their team. This is a temporary opportunity and can compensate up to $21/hr. depending on experience. Qualified candidates are encouraged to apply today for immediate consideration!

DUTIES AND RESPONSIBILITIES:
  • Key Operation Support: Assist with the cutting, packaging, and shipping of key orders, ensuring accuracy and efficiency.
  • Warranty Replacement Support: Facilitate the processing and handling of warranty replacement requests, ensuring timely and satisfactory resolution for customers.
  • Additional Tasks: Perform various support tasks as needed to assist the Customer Experience (CX) team, especially during high-volume periods, and adapt to changing priorities and processes.

QUALIFICATIONS:
  • Working knowledge of office equipment and computer hardware and peripheral devices
  • Basic understanding of customer relationship management software
  • Great attention to detail
  • High school degree or equivalent
  • Ability to work and produce required results without close supervision.
  • Excellent oral, written and interpersonal communications skills.
  • Strong work ethic and self-starting attitude, ability to work well with a team of professionals.
  • Ability to work capably under stress and to juggle multiple tasks within tight deadlines.
  • Strong problem-solving skills, interpersonal and teamwork skills.

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future (TM)

About the Company

B

Beacon Hill Staffing Group

INDUSTRY
Security and Surveillance