Seeking Customer Service Resolution Representatives to deliver exceptional support through inbound/outbound calls, resolving inquiries, processing payments, and maintaining accurate records.
Benefits include 401(k), health, dental, vision, life insurance, paid time off, employee discounts, and paid training.
Initial training is in-office for 3 weeks, with potential remote work after 90+ days based on performance and compliance.
Requirements: High School diploma, 1 year customer service experience; preferred bilingual (Spanish), call center, or debt collections experience.
Skills needed: strong communication, patience, problem-solving, multitasking, data privacy awareness, and professionalism.
Work hours: Monday-Friday, 8:00am-5:00pm or 9:00am-6:00pm; pay starts at $18/hr plus incentives.
Position is remote, with a secure home workspace required; candidates in Chicago or nearby suburbs preferred.