Seeking a professional and customer-focused Customer Service Representative in Fort Worth, TX, to deliver exceptional ground support and concierge services at a busy FBO.
Responsibilities include greeting guests, providing VIP plane-side service, managing administrative tasks like documentation and billing, coordinating travel and guest services, supporting marketing and event activities, and assisting with safety and operational needs.
Ideal candidates possess strong communication skills, proficiency in Microsoft Office and CRM systems, experience in fast-paced environments, and a polished, adaptable demeanor. A minimum of 3 years in customer service, preferably in aviation or luxury settings, is required. Bilingual skills are a plus.
Candidates should demonstrate professionalism, organization, and teamwork to ensure seamless, high-quality aviation experiences.