Customer Service Representative (GON)

Modern Aviation

Groton, CT

JOB DETAILS
SALARY
$17–$18 Per Hour
SKILLS
Administrative Skills, Aviation Industry, Billing, Catering Services, Communication Skills, Customer Support/Service, Customer Training, Organizational Skills, Team Player, Vendor/Supplier Relations
LOCATION
Groton, CT
POSTED
Today

The Customer Service Representative (CSR) provides exceptional, personalized support to private and corporate aviation clients, serving as the first point of contact for passengers and flight crews. Key responsibilities include greeting and assisting customers, arranging services like hotel, catering, and ground transportation, coordinating aircraft needs, and educating clients about available services. The role involves administrative tasks such as inputting trip details, tracking flights, processing invoices, and maintaining relationships with local vendors. Effective communication, teamwork, and professionalism are essential, along with maintaining a welcoming facility environment. Qualifications include strong communication skills, organizational ability, and flexible availability. The position offers a pay range of $17-$18/hour plus benefits, with opportunities for growth and a commitment to equal employment opportunity.

About the Company

M

Modern Aviation