The Customer Service Representative (CSR) role involves serving as a key liaison between car wash locations, customers, and internal departments. The CSR manages inquiries, resolves concerns, supports membership programs, and provides exceptional centralized customer service through phone, email, and online systems. The ideal candidate has over 2 years of customer service experience, strong communication and organizational skills, proficiency in Google Workspace and Microsoft Office, and a customer-first mindset. Responsibilities include member management, feedback analysis, and meeting response deadlines. Benefits include competitive pay, health coverage, paid time off, retirement plans, and career advancement opportunities. This position is perfect for motivated individuals seeking growth in a fast-paced, team-oriented environment.