Customer Service Representative I (Intern)

The Heico Companies

Montgomery, AL

JOB DETAILS
SKILLS
Billing, Cross-Functional, Customer Relations, Customer Support/Service, Data Entry, High School Diploma, ISO 9001, Leadership, Logistics, Maintain Compliance, Metrics, Performance Analysis, Problem Solving Skills, Purchase Orders, Purchasing/Procurement, Sales, Time Management
LOCATION
Montgomery, AL
POSTED
Today

This role involves monitoring receipt accuracy against purchase orders, resolving invoicing issues, and utilizing D365 for account setup.
It requires collaboration with cross-functional teams—including Operations, Engineering, Purchasing, and Logistics—to ensure timely tracking, reporting, and delivery aligned with business goals.
Additional duties include ensuring compliance with warranty, ISO 9001, and AAR standards, developing sales metrics, processing customer inquiries, managing purchase orders and quotes, and tracking sales performance.
The ideal candidate demonstrates strong leadership, customer focus, communication, and technological proficiency, with 1-2 years of data entry and D365 experience.
Education required is a high school diploma or GED, with preferred associate or bachelor’s degrees.
Benefits include comprehensive health plans, paid time off, 401(k), insurance options, and wellness programs.

About the Company

T

The Heico Companies