The position of Customer Service Representative I involves greeting members and guests with a positive attitude, managing front desk activities such as answering phones, checking in members, signing up new members, and providing tours.
They ensure smooth flow at the welcome area, assist with account updates, and maintain recreational equipment and the coffee bar.
Shifts may include early mornings starting at 4:30 am, evenings, and weekends. Benefits include a free membership.
Qualifications include basic computer skills, excellent customer service, positive demeanor, conflict resolution, and the ability to stand for long periods.
Applicants should be 18+, working towards a high school diploma or equivalent, with current CPR and First Aid certification or the ability to obtain it. Prior customer service experience is preferred but not required.