Full-time in-person Customer Service Representative I position, Monday-Friday, 8:00am-5:00pm.
The role involves ensuring customer satisfaction by answering product and delivery questions, processing orders, tracking shipments, and resolving delivery issues.
Benefits include competitive pay, annual increases, bonuses, health insurance, paid time off, holidays, ongoing training, employee events, and employee discounts.
Qualifications include 1-3 years customer support experience, strong phone and active listening skills, customer-focused attitude, adaptability, and time management.
Responsibilities encompass building trust through communication, handling calls and complaints, managing records, coordinating with warehouse and purchasing teams, and supporting teamwork.
Preferred experience includes wholesale support and familiarity with specific systems.
Location: Springfield, MO. Equal opportunity employer.