Customer Service Representative II

Mass General Brigham

Boston, MA

JOB DETAILS
SALARY
$18.58–$26.58 Per Hour
SKILLS
Accounts Receivable Management, Billing, Communication Skills, Credit and Collections, Customer Support/Service, Detail Oriented, Health Insurance, High School Diploma, Hospital Administration, Insurance, Medical Billing, Negotiation Skills, Reimbursement
LOCATION
Boston, MA
POSTED
Today

This role involves managing hospital accounts receivable by reviewing outstanding balances, resolving billing disputes, verifying insurance coverage, and communicating with patients and insurance companies to ensure proper reimbursement.

Qualifications include a high school diploma or equivalent, with 2-3 years of collections experience, and knowledge of medical billing and insurance processes. Strong communication, negotiation, and attention to detail skills are essential.

Position is onsite, with 20 hours/week in the evening shift, paying $18.58-$26.58/hour. It requires physical activity, including standing, walking, lifting, and repetitive motions. The role promotes diversity and offers comprehensive benefits, with a focus on professional growth and equitable employment practices.

About the Company

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Mass General Brigham