The position is for a motivated Customer Service Representative in a leading commercial roofing company.
They will manage the complete service cycle, including answering calls, dispatching technicians, coordinating schedules, processing invoices, and ensuring timely collections.
Responsibilities include handling service tickets, maintaining dispatch schedules, documentation, follow-up calls, technician timesheet processing, and administrative support.
Candidates should have a high school diploma, 0-3 years of relevant experience, strong customer service skills, proficiency in MS Office, and the ability to multi-task.
Work is onsite, requiring adherence to safety and regulatory standards. The company values honesty, integrity, and shared ownership, offering growth opportunities, comprehensive benefits, and a pet-friendly environment.