The Customer Service Representative responds to customer inquiries via phone, email, or walk-ins, providing solutions and resolving routine to complex issues.
Responsibilities include answering questions, handling complaints, processing payments, researching problems, and supporting sales counter inquiries.
Qualifications: High School diploma required; 2-4 years of relevant experience preferred. Must have strong communication, interpersonal skills, attention to detail, and computer proficiency in MS Word, Excel, and email. Ability to work under pressure and handle sensitive interactions professionally is essential.
This role offers competitive pay, potential bonuses or commissions, and benefits including healthcare, paid time off, and retirement plans. The company fosters a diverse, team-oriented environment committed to employee growth and inclusion.