Customer Service Representative

Glass Family of Companies

Malvern, PA

JOB DETAILS
SALARY
$24–$28 Per Hour
SKILLS
Billing, Communication Skills, Consulting, Customer Relations, Customer Satisfaction, Customer Service Management, Customer Support/Service, ERP (Enterprise Resource Planning), High School Diploma, Maintain Compliance, Microsoft Office, Order Management, Order Processing, Problem Solving Skills, Quality Metrics, Safety Compliance, Sales, Shipping/Receiving
LOCATION
Malvern, PA
POSTED
Today

We are seeking a Customer Service Representative for a full-time, contract-to-hire role starting May 3, 2026, in Malvern, PA.

As the primary contact for customers, you will handle inquiries via phone and email, provide quotes, process orders using ERP systems, and coordinate shipping and scheduling. You will also support warranty claims, resolve billing issues, and assist sales teams while ensuring compliance with safety and quality standards.

Ideal candidates have 5-10 years of customer service or order management experience, proficiency with ERP and Microsoft Office, and strong communication skills. A high school diploma is required, with relevant college coursework preferred. The pay rate ranges from $24 to $28 per hour.

This role offers stability, growth opportunities, and a focus on safety and customer satisfaction.

About the Company

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Glass Family of Companies