Salary

$12 - $12 Per Hour

Job Type

full-time

Posted

8 days ago

Location

Memphis, TN

Description

Do you enjoy assisting others? Are you a problem solver? Do you possess great customer service skills? Do you have empathy for others? If this describes you, we may have a great opportunity for you! Our client is a Memphis based company who is searching for dependable, customer service representatives to work in the local call center. Various shifts available. This is a temp to hire position.

Responsibilities

- must be able to provide a high level of customer service

- answering incoming phone calls of members and providers

- calling the provider to schedule transportation for the member to their vaccine and/or doctor's appoitnment and back home

- member - (the customer or patient)

- provider - (the transportation companies)

- typing information into company system and database

- high accuracy on data/order entry

- must be a problem solver

- attention to detail

- must be able to think quickly

- highly organized

- flexible

The essential functions of this role include:

•working weekends

Skills

•Follow-up
•Active Listening
•Telephone Etiquette (2 years of experience is required)
•Empathy
•Interpersonal Sensitivity
•Typing Skills
•Basic Computer Skills (2 years of experience is required)
•Call Center Support
•Customer Service
•Customer Relationship Management

Education

•High School (required)

Qualifications

•Years of experience: 2 years
•Experience level:Experienced

Shift: First

Working hours: 8 AM - 4 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

About the Company

Randstad

Looking for your next great opportunity but not sure where to find it? When you let Randstad US handle your job search, you get the support of one of the world's largest staffing firms partnering with you every step of the way. Our recruiters have the resources to find a job that's right for you. We combine our passion for people with the power of today's latest technologies to find opportunities that fit your skills in environments where you can thrive. Whether you're looking for a temporary or permanent position, our focus is on partnering with you to realize your true potential. And it all starts with your next great role.

Company Size

10,000 employees or more

Industry

Other/Not Classified

Website

https://www.randstad.com/