Customer Service Representative

Insight Global

Midlothian, VA

JOB DETAILS
SKILLS
Biotech and Pharmaceutical, Communication Skills, Cross-Functional, Customer Support/Service, Data Entry, Detail Oriented, Diversity, Order Processing, Regulatory Compliance, Reporting Skills
LOCATION
Midlothian, VA
POSTED
Today

This role is for a detail-oriented Customer Service Representative supporting a pharmaceutical client.
Responsibilities include responding promptly to emails and occasional calls, logging interactions accurately, processing orders in compliance with regulations, and performing advanced data entry tasks such as verifying product info and generating reports.
Escalating complex issues, staying updated on products and compliance, and collaborating with cross-functional teams are essential.
The ideal candidate has 1-3 years of customer service, data entry, or related experience, strong communication skills, proficiency in Excel, and comfort with repetitive tasks.
We value diversity and are an equal opportunity employer, providing accommodations as needed.

About the Company

I

Insight Global

We are a staffing agency helping individuals find jobs and employers fill open positions.

Based in Atlanta, Insight Global is a premier provider of employment and staffing solutions to Fortune 1000 customers across the United States and Canada. We provide long-term contract, short-term contract, temporary-to-permanent, direct placement, and enhanced staffing services. Insight Global specializes in placing contract job seekers into Information Technology, Accounting and Finance, Engineering (non-IT), and Government jobs.

Since our inception in 2001, we have experienced unprecedented growth within our industry, rapidly expanding from an Atlanta-based start-up to one of the most successful staffing firms in America.

Our core staffing services are the backbone upon which Insight Global was founded and have driven our success. We cater our delivery approach and recruiting efforts to meet each client’s unique demands, ensuring that we deliver both maximum client value and the differentiated Insight Global experience.

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Healthcare Services
EMPLOYEE BENEFITS
Paid Sick Days, Parking, Performance Bonus, Professional Development, 401K, Subsidized Commuting, Employee Referral Program, Flexible Spending Accounts, Employee Events, Retirement / Pension Plans, Transportation Allowance, Vehicle Allowance, Work From Home, Merchandise Discounts
FOUNDED
2001
WEBSITE
http://www.insightglobal.net