This role involves handling client and internal inquiries, providing quotes, processing orders, and tracking activities efficiently.
Researching distribution sources for optimal pricing and utilizing manufacturer resources for technical support are essential.
Accurate data entry into CRM, regular communication with clients, sales reps, and internal departments are key responsibilities.
The ideal candidate has at least 2 years of customer service experience in the technology sector, strong communication skills, and proficiency in Excel and Word.
Requires multitasking, attention to detail, and ability to work independently in a fast-paced environment.
Work conditions include handling high call volumes, occasional off-hours, and travel.
Compensation ranges from $27-$29/hr, with background checks required.
Quest offers professional services in technology management and solutions.