Join an industry-leading manufacturer as a Customer Service Representative supporting the JSI team in Payson, Utah or Bangor, Maine.
You'll develop and maintain strong customer relations by managing orders, resolving concerns, and coordinating with manufacturing to ensure timely delivery. Key responsibilities include handling customer inquiries via phone or fax, advising on order schedules, and assisting in problem-solving to meet quality standards.
Qualifications include a two-year degree or equivalent experience, strong multitasking and communication skills, attention to detail, and the ability to work in a fast-paced environment.
Report directly to the Manager of Customer Success and enjoy benefits such as 401(k), health, dental, vision insurance, and paid time off. The role involves minimal physical demands and limited travel, fostering a diverse and inclusive workplace environment.
Headquartered in Blue Ash, Ohio (Greater Cincinnati), LSI is a leading producer of high-performance, American-made lighting solutions. Our outdoor and indoor products and services, including our digital and print graphics capabilities, are valued by architects, engineers, distributors and contractors for their quality, reliability and innovation. The company’s products are used extensively in automotive dealerships, petroleum stations, quick service restaurants, grocery stores and pharmacies, retail establishments, sports complexes, parking lots and garages, and commercial and industrial buildings.
LSI has approximately 1,200 employees at seven manufacturing plants in the United States, including our corporate headquarters. LSI is a publicly held company traded over the NASDAQ Global Select Market under the symbol LYTS – aligning us with many of the most prominent corporations in our industry.
The majority of LSI’s luminaires meet Buy American Act requirements.