Customer Service Representative

Planet Fitness

Rapid City, SD

JOB DETAILS
SKILLS
Communication Skills, Computer Skills, Customer Support/Service, Lift/Move 50 Pounds, Physical Demands, Problem Solving Skills, Telephone Skills
LOCATION
Rapid City, SD
POSTED
Today

Seeking a Customer Service Representative to greet members, handle front desk tasks, and ensure a positive experience.
Responsibilities include answering calls, assisting with check-ins, sign-ups, cancellations, and updating accounts.
Provide excellent customer service, resolve member questions, and maintain club cleanliness.
Essential behaviors involve active listening, problem-solving, diplomacy, and clear communication.
Qualifications include honesty, strong customer service skills, and basic computer proficiency.
Physical demands involve standing, walking, talking most of the shift, and lifting up to 50 lbs.
Benefits offered include free membership, health insurance, employee programs, and advancement opportunities.
Join a motivated team dedicated to creating an inclusive, high-quality fitness environment and making a positive impact on members' lives.

About the Company

P

Planet Fitness

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